Cisco Secure Access incident
[Cisco Secure Access] Secure Web Gateway Degradation
Ongoing since 02:54 PM UTC, affecting Web Security.
Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by the eMudhra certificate issue across Cisco Secure Access.
Affected components
Update timeline
- investigating Oct 21, 2026, 02:54 PM UTC
We are addressing an issue affecting SWG traffic across Cisco Secure Access. Customers with file inspection enabled for SWG traffic are not expected to experience this issue. Customers without file inspection enabled may continue to experience SWG traffic disruptions while the fix is being rolled out. Engineering is rolling out a fix across the affected infrastructure. We’ll provide further updates as the rollout progresses.
- identified Oct 21, 2026, 03:52 PM UTC
Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by the eMudhra certificate issue across Cisco Secure Access.
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