Cisco Meraki incident

Campus Gateway and cloud-managed Catalyst connectivity

Major Resolved View vendor source →

Cisco Meraki experienced a major incident on July 15, 2025, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 04:47 PM UTC
Resolved
Jul 15, 2025, 06:11 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 15, 2025, 04:47 PM UTC

Update timeline

  1. identified Jul 15, 2025, 04:47 PM UTC

    Due to unforeseen congestion in communications proxies that serve the Campus Gateway and subset of Catalyst switches running in IOS-native mode, we are seeing a degradation in cloud connectivity. For Campus Gateway, connected Access Points previously configured and operating are unaffected. For some customers, this has resulted in issues connecting to their Campus Gateways or Catalyst switches to monitor or manage devices. Our engineers are aware of the problem, and are actively working towards a solution.

  2. resolved Jul 15, 2025, 06:11 PM UTC

    Our engineering teams have implemented changes to mitigate the impact of the previously-reported communications issues. Our teams consider this issue resolved at this time. If you continue to have issues, please reach out to Meraki Customer Support.