Cisco Meraki experienced a minor incident on May 1, 2026 affecting Dashboard and Dashboard and 1 more component, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 06:15 PM UTC
We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.
- monitoring May 01, 2026, 06:34 PM UTC
Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.
- resolved May 01, 2026, 11:14 PM UTC
Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved. All systems are now operating normally. If you continue to see issues, please contact Meraki Customer Support.