Cisco Meraki incident

Dashboard issues with Live Data

Resolved after 4 hours 58 minutes, affecting Dashboard and Dashboard and 1 more, on May 1, 2026.

resolved May 01, 2026, 11:14 PM UTC

Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved. All systems are now operating normally. If you continue to see issues, please contact Meraki Customer Support.

Started
May 01, 2026, 06:15 PM UTC
Resolved
May 01, 2026, 11:14 PM UTC
Duration
4h 58m
Detected by Pingoru
May 01, 2026, 06:15 PM UTC

Affected components

DashboardDashboardDashboardDashboardDashboardDashboard

Update timeline

  1. investigating May 01, 2026, 06:15 PM UTC

    We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.

  2. monitoring May 01, 2026, 06:34 PM UTC

    Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.

  3. resolved May 01, 2026, 11:14 PM UTC

    Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved. All systems are now operating normally. If you continue to see issues, please contact Meraki Customer Support.

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