Resolved after 3 hours 45 minutes, on April 21, 2025.
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Cisco Meraki Support.
Update timeline
- investigating Apr 21, 2025, 11:29 PM UTC
We are aware that a subset of newly added devices are having issues connecting to the Cisco Meraki Dashboard. Devices already online and connected should not be experiencing any impact. Our teams are actively investigating the issue.
- identified Apr 22, 2025, 01:27 AM UTC
We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.
- monitoring Apr 22, 2025, 02:11 AM UTC
Our teams have deployed a fix and all services should be restored now. We are continuing to monitor the situation.
- resolved Apr 22, 2025, 03:15 AM UTC
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Cisco Meraki Support.
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