Resolved after 3 hours 5 minutes, on December 15, 2025.
This incident is now resolved. All systems should be operating normally at this time. If you continue to experience issues, please feel free to contact Customer Support.
Update timeline
- identified Dec 15, 2025, 06:09 PM UTC
We are aware that some customers are having issues with Meraki cloud authentication, device to cloud connectivity and similar cloud services which rely on live network telemetry. Our engineers are actively working on remediating these issues.
- monitoring Dec 15, 2025, 07:24 PM UTC
A mitigation is in place that has restored normal functionality. Our engineering teams continue to monitor this solution to confirm correct behavior.
- resolved Dec 15, 2025, 09:15 PM UTC
This incident is now resolved. All systems should be operating normally at this time. If you continue to experience issues, please feel free to contact Customer Support.
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