Resolved after 7 hours 37 minutes, on November 15, 2024.
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
Update timeline
- investigating Nov 15, 2024, 07:13 AM UTC
We are aware that some customers are having difficulty either logging into or accessing pages on Cisco Meraki Dashboard. Our teams are actively working on remediating this issue.
- investigating Nov 15, 2024, 07:14 AM UTC
We are continuing to investigate this issue.
- identified Nov 15, 2024, 08:17 AM UTC
We have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
- identified Nov 15, 2024, 08:19 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 15, 2024, 10:28 AM UTC
A mitigation has been deployed to our systems and we are continuing to monitor the results.
- monitoring Nov 15, 2024, 12:45 PM UTC
We are continuing to monitor our systems for correct behaviour.
- resolved Nov 15, 2024, 02:50 PM UTC
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
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