Cisco Meraki experienced a major incident on October 8, 2025, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 08, 2025, 06:57 PM UTC
We are aware that some customers using MX (firewall) devices may be experiencing issues with DDNS. We have pinpointed the source of the issue, and are in the process of rolling out a mitigation.
- resolved Oct 08, 2025, 08:17 PM UTC
The mitigation for the earlier MX (firewall) DDNS issues has been fully propagated and verified. Normal DDNS functionality has been restored to all MX (firewall) devices. If you continue to have issues, please contact Meraki Customer Support.