Ciptex incident

WhatsApp Business API Errors

Ongoing since 08:37 PM UTC.

investigating Nov 09, 2026, 08:39 PM UTC

We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Nov 09, 2026, 08:37 PM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Nov 09, 2026, 08:37 PM UTC

Update timeline

  1. investigating Nov 09, 2026, 08:37 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Nov 09, 2026, 08:39 PM UTC

    We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages. We will provide another update in 1 hour or as soon as more information becomes available.

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