Ciptex incident

Voice Call Failures from a Subset of Network Subscribers to Twilio Denmark Phone Numbers

Minor Ongoing View vendor source →

Ciptex is currently experiencing a minor incident affecting Twilio Voice, Europe, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 09:21 AM UTC
Resolved
Ongoing
Duration
● 4h 40m
Detected by Pingoru
Oct 19, 2026, 09:21 AM UTC

Affected components

Twilio Voice, Europe

Update timeline

  1. investigating Oct 19, 2026, 09:21 AM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Oct 19, 2026, 09:22 AM UTC

    Our customers may be experiencing voice call failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Oct 19, 2026, 10:02 AM UTC

    Our customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. investigating Oct 19, 2026, 10:50 AM UTC

    Our customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. investigating Oct 19, 2026, 12:49 PM UTC

    Our customers may be experiencing voice call failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.