Cin7 incident

Error Saving Sales Orders with Products having Size-Grids

Major Resolved

Cin7 experienced a major incident on June 16, 2026 affecting Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com)), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 12:34 AM UTC
Resolved
Jun 16, 2026, 01:34 AM UTC
Duration
59m
Detected by Pingoru
Jun 16, 2026, 12:34 AM UTC

Affected components

Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com))

Update timeline

  1. investigating Jun 16, 2026, 12:34 AM UTC

    We are currently investigating this incident.

  2. monitoring Jun 16, 2026, 01:11 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 16, 2026, 01:34 AM UTC

    This incident has been resolved.