Is Cin7 down?
Last checked just nowActive incident: Reports Module - Reports Stuck on "Initializing", Become Un…
Cin7 is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.
Real-time Cin7 status, recent outages, and incident history — pulled directly from Cin7's official status page at https://status.cin7.com every 5 minutes. Pingoru tracks 39 Cin7 services and has captured 22 incidents in the last 90 days (94.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Cin7 reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Core: Cloud (dearsystems.com)
Timeline · 3 updates
- investigating · Jun 04, 2026, 03:29 AM UTC
We have received reports of performance issues within the Reports module. Reports remain in an "Initializing" state for an extended period, eventually becoming "Unavailable". In some cases, reports successfully load but fail when users attempt to export them.
- monitoring · Jun 04, 2026, 05:08 AM UTC
We identified a spike that may have contributed to the behavior being reported. The situation now appears to be clear, and we are continuing to monitor it.
- monitoring · Jun 05, 2026, 04:04 AM UTC
We are continuing to monitor the incident.
Latest: We are continuing to monitor the incident.
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Recent outages & incidents
Past 90 days- Core: Cloud (dearsystems.com)
Timeline · 3 updates
- investigating · Jun 08, 2026, 12:18 AM UTC
We are investigating intermittent reports of "Our Servers are busy at the moment" errors in Cin7 Core.
- monitoring · Jun 08, 2026, 01:55 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 08, 2026, 03:44 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Core: 3rd Party Integrations
Timeline · 3 updates
- investigating · Jun 02, 2026, 07:55 PM UTC
Customers get an "Invalid Stripe API version". This is permissions related and we are working with Stripe to resolve it.
- monitoring · Jun 02, 2026, 09:06 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 02, 2026, 11:10 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Core: 3rd Party Integrations
Timeline · 3 updates
- investigating · Jun 01, 2026, 11:25 PM UTC
We are currently investigating this incident.
- monitoring · Jun 02, 2026, 06:46 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 02, 2026, 08:13 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Core: 3rd Party Integrations
Timeline · 4 updates
- investigating · Jun 01, 2026, 08:47 PM UTC
Some Cin7 Pay merchants using Core may experience errors when accessing embedded payment components or processing payments directly within the Sales module. Payments initiated through document templates (quotes, orders, invoices) and the B2B Portal continue to process normally. We have escalated the issue to Stripe, who is actively working on a resolution. We will provide updates as they become available.
- identified · Jun 01, 2026, 09:21 PM UTC
We are continuing to work on a fix for this incident with our payment partner Stripe. This incident is also impacting new sign-ups and payments from document templates.
- monitoring · Jun 01, 2026, 11:05 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 02, 2026, 02:14 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Core: Cloud (dearsystems.com)
Timeline · 3 updates
- investigating · Jun 01, 2026, 01:59 AM UTC
We are investigating intermittent reports of "Our Servers are Busy at the moment" errors in Cin7 Core.
- monitoring · Jun 01, 2026, 06:22 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jun 01, 2026, 09:11 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Cin7 outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Cin7 outage history →Or sign up free to get alerts when Cin7 breaks · 10 free monitors · No credit card
- Servers are busy error ResolvedStarted Jun 08, 2026, 12:18 AM UTC · Resolved Jun 08, 2026, 03:44 AM UTC · 3h 25m
- Started Jun 04, 2026, 03:29 AM UTC · ● 9d 15h
- Started Jun 02, 2026, 07:55 PM UTC · Resolved Jun 02, 2026, 11:10 PM UTC · 3h 15m
- Started Jun 01, 2026, 11:25 PM UTC · Resolved Jun 02, 2026, 08:13 AM UTC · 8h 47m
- Started Jun 01, 2026, 08:47 PM UTC · Resolved Jun 02, 2026, 02:14 AM UTC · 5h 27m
- Servers are busy error ResolvedStarted Jun 01, 2026, 01:59 AM UTC · Resolved Jun 01, 2026, 09:11 PM UTC · 19h 11m
- Cin7 Core: Email Delivery Failure ResolvedStarted May 28, 2026, 08:47 PM UTC · Resolved Jun 02, 2026, 07:29 PM UTC · 4d 22h
- Started May 27, 2026, 09:41 PM UTC · Resolved Jun 02, 2026, 07:52 PM UTC · 5d 22h