Cin7 incident
Ecommerce Orders not processing in Core
Major
Ongoing since 08:16 PM UTC, affecting Cin7 Core (Core: 3rd Party Integrations).
We implemented a fix and are currently monitoring the result.
Affected components
Cin7 Core (Core: 3rd Party Integrations)
Update timeline
- investigating Nov 08, 2026, 08:16 PM UTC
We are investigating an issue in Cin7 Core where orders remain in Waiting to be processed and cannot be processed manually.
- identified Nov 08, 2026, 08:58 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Nov 08, 2026, 09:25 PM UTC
We implemented a fix and are currently monitoring the result.
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