Chase UK incident

Payments are taking longer than expected to process

Resolved after 1 hour 1 minute, affecting Paying money in, on July 15, 2024.

investigating Jul 15, 2024, 02:35 AM UTC

We're sorry, but a technical issue means payments are taking longer to process right now. They're being held but will be made. Your card works as normal. We're working on it and we'll let you know as soon as we've fixed the problem.

Started
Jul 15, 2024, 02:35 AM UTC
Resolved
Jul 15, 2024, 03:36 AM UTC
Duration
1h 1m
Detected by Pingoru
Jul 15, 2024, 02:35 AM UTC

Affected components

Paying money in

Update timeline

  1. investigating Jul 15, 2024, 02:35 AM UTC

    We're sorry, but a technical issue means payments are taking longer to process right now. They're being held but will be made. Your card works as normal. We're working on it and we'll let you know as soon as we've fixed the problem.

  2. resolved Jul 15, 2024, 03:36 AM UTC

    This incident has been resolved.

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