Chargebee experienced a minor incident on August 24, 2026 affecting Avalara, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Avalara
Update timeline
- monitoring Aug 24, 2026, 03:59 PM UTC
Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.
- resolved Aug 24, 2026, 05:47 PM UTC
This incident has been resolved.