ChangeNOW incident

Some issues with processing TRX and tokens payouts

Resolved after 2 hours, affecting TRON (TRX) and Tether (TRC20) (USDTTRC20), on June 5, 2026.

resolved Jun 05, 2026, 03:50 PM UTC

Hey! Just a heads-up — today, between 13:40 and 15:45 UTC, we had some delays with processing TRX and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

Started
Jun 05, 2026, 01:49 PM UTC
Resolved
Jun 05, 2026, 03:50 PM UTC
Duration
2h
Detected by Pingoru
Jun 05, 2026, 01:49 PM UTC

Affected components

TRON (TRX)Tether (TRC20) (USDTTRC20)

Update timeline

  1. investigating Jun 05, 2026, 01:49 PM UTC

    Hello! Since 13:40 UTC, we're having some issues with processing TRX and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Jun 05, 2026, 03:50 PM UTC

    Hey! Just a heads-up — today, between 13:40 and 15:45 UTC, we had some delays with processing TRX and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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