ChangeNOW incident

We’re currently facing some temporary issues with our API availability

Resolved after 55 minutes, affecting Exchange Estimation and Exchange Estimation (Standard Flow) and 1 more, on May 16, 2026.

resolved May 16, 2026, 01:05 AM UTC

Today from 23:55 to 01:00 UTC we were experiencing temporary issues with the availability of our API and its response time. We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.

Started
May 16, 2026, 12:09 AM UTC
Resolved
May 16, 2026, 01:05 AM UTC
Duration
55m
Detected by Pingoru
May 16, 2026, 12:09 AM UTC

Affected components

Exchange EstimationExchange Estimation (Standard Flow)Exchange Creation (Standard Flow)Exchange CreationExchange Estimation (Fixed-Rate Flow)Exchange Estimation (Fiat)Exchange Creation (Fixed-Rate Flow)Exchange Creation (Fiat)

Update timeline

  1. identified May 16, 2026, 12:09 AM UTC

    Hey everyone, Since 23:55 UTC we’re facing temporary issues with our API availability. Our tech team is already on it and working hard to resolve the problem. We’ll keep you posted and provide an update as soon as possible. Thanks for your patience and understanding!

  2. resolved May 16, 2026, 01:05 AM UTC

    Today from 23:55 to 01:00 UTC we were experiencing temporary issues with the availability of our API and its response time. We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.

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