Central 1 incident

NC231795 – Microsoft 365 Service Disruption

Ongoing since 06:43 PM UTC, affecting Central 1 Services and Payment Services and 1 more.

investigating Nov 12, 2026, 06:43 PM UTC

Central 1 is currently experiencing a service interruption affecting Microsoft 365 applications. At this time, email delivery and access are impacted, and our technical teams are actively investigating the full scope of affected services. As inbound and outbound emails are experiencing delays, please do not report issues via email. If you require assistance or need to report an urgent issue, please submit a ticket directly through our Service-Now or call us. We will provide another update as soon as more information becomes available. Central 1 support 1.888.889.7878 (option 1) Digital Banking Support 1.888.889.7878 (option 2) https://central1.service-now.com/

Started
Nov 12, 2026, 06:43 PM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Nov 12, 2026, 06:43 PM UTC

Affected components

Central 1 ServicesPayment ServicesTreasury ServicesDigital Banking ServicesIncident Alerting

Update timeline

  1. investigating Nov 12, 2026, 06:43 PM UTC

    Central 1 is currently experiencing a service interruption affecting Microsoft 365 applications. At this time, email delivery and access are impacted, and our technical teams are actively investigating the full scope of affected services. As inbound and outbound emails are experiencing delays, please do not report issues via email. If you require assistance or need to report an urgent issue, please submit a ticket directly through our Service-Now or call us. We will provide another update as soon as more information becomes available. Central 1 support 1.888.889.7878 (option 1) Digital Banking Support 1.888.889.7878 (option 2) https://central1.service-now.com/

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