Central 1 incident

Update - INC231108 - AFT Return Processing Delay

Ongoing since 02:45 PM UTC, affecting Payment Services.

identified Nov 04, 2026, 02:45 PM UTC

Central 1 has identified that return AFT items dated November 2 that were missed and subsequently reprocessed were not included in this morning’s ICBR report. Central 1's technical team is currently investigating the issue. We will provide an update by 10 a.m. PT (12 p.m. ET), or sooner if we receive additional information. Central 1 Support – [email protected] - 1.888.889.7878, press 1

Started
Nov 04, 2026, 02:45 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Nov 04, 2026, 02:45 PM UTC

Affected components

Payment Services

Update timeline

  1. identified Nov 04, 2026, 02:45 PM UTC

    Central 1 has identified that return AFT items dated November 2 that were missed and subsequently reprocessed were not included in this morning’s ICBR report. Central 1's technical team is currently investigating the issue. We will provide an update by 10 a.m. PT (12 p.m. ET), or sooner if we receive additional information. Central 1 Support – [email protected] - 1.888.889.7878, press 1

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