Is Central 1 down?
Last checked 6m agoNo incidents right now.
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Real-time Central 1 status, recent outages, and incident history — pulled directly from Central 1's official status page at https://status.central1.com every 5 minutes. Pingoru tracks 5 Central 1 services and has captured 37 incidents in the last 90 days (95.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Central 1 reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 7 days- Payment Services
2 updates · show timeline
- identified · Apr 27, 2026, 02:38 PM UTC
Payments Canada has notified Central 1 that BNC (National Bank of Canada) did not send one of the two files in the morning exchange. The larger of the two AFT files was successfully received and processed. We will provide an update once we have received and processed the remaining BNC file. Central 1 – [email protected] – 1.888.889.7878, press 1
- resolved · Apr 27, 2026, 06:54 PM UTC
We have received this mornings missing AFT file from BNC. The 160 transactions missed in the file this morning will be included in this afternoon's AFT CR03/ON03. Central 1 – [email protected] – 1.888.889.7878, press 1
Latest: We have received this mornings missing AFT file from BNC. The 160 transactions missed in the file this morning will be included in this afternoon's AFT CR03/ON03. Central 1 – Suppo…
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- Payment ServicesDigital Banking Services
1 update · show timeline
- resolved · Apr 25, 2026, 06:28 PM UTC
Central 1 is aware that users were not seeing the OAS production login link on the Client Centre. The link for OAS has been restored. Central 1 - [email protected] - 1.888.889.7878, press 1
Latest: Central 1 is aware that users were not seeing the OAS production login link on the Client Centre. The link for OAS has been restored. Central 1 - [email protected] - 1.888.889.7…
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- Payment ServicesTreasury ServicesIncident Alerting
5 updates · show timeline
- investigating · Apr 22, 2026, 08:56 PM UTC
We are currently investigating an issue impacting Wires. At approximately 1:25 p.m. PT (4:25 p.m. ET), we observed incoming and outgoing wires not moving in our system. At this time, we are working to validate scope. We will provide an update within 30 minutes or sooner as more information becomes available. Central 1 – [email protected] - 1.888.889.7878, press 1
- investigating · Apr 22, 2026, 09:22 PM UTC
Fiserv has raised a critical incident and have their team engaged reviewing a core issue within their infrastructure causing impacts to our wires system. As a workaround, Central 1 is currently manually releasing incoming and outgoing wires. The work around will prevent any further delays in wires processing while Fiserv continue to triage their incident. We will provide an update within 1 hour or sooner as more information becomes available. Central 1 – [email protected] - 1.888.889.7878, press 1
- monitoring · Apr 22, 2026, 10:26 PM UTC
Central 1 has been able to manually process incoming and outgoing wires up to 3 p.m. PT (6 p.m. ET) wires close time (SWIFT gateway closed). Fiserv continues to triage their critical incident and have Central 1 teams engaged to ensure we can establish connectivity with their system. Central 1 and Fiserv will work to ensure there is system stability for tomorrow mornings 5 a.m. PT (8 a.m. ET) wires opening. We will provide an update tomorrow at 5:30 a.m. PT (8:30 a.m. ET). Central 1 – [email protected] - 1.888.889.7878, press 1
- monitoring · Apr 23, 2026, 03:08 AM UTC
Fiserv has provided an update to Central 1 that they have resolved their technical issues within their Azure environment. Central 1 and Fiserv will complete additional validation steps to ensure system stability prior to Wires business hours resuming tomorrow morning at 5 a.m. PT (8 a.m. ET) wires opening prior to confirming the incident is resolved. We will provide another update tomorrow by 5:30 a.m. PT (8:30 a.m. ET).
- resolved · Apr 23, 2026, 11:23 AM UTC
Central 1 has confirmed that both outgoing and incoming wire transfers have resumed normal processing. Central 1 – [email protected] - 1.888.889.7878, press 1
Latest: Central 1 has confirmed that both outgoing and incoming wire transfers have resumed normal processing. Central 1 – [email protected] - 1.888.889.7878, press 1
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- Digital Banking Services
7 updates · show timeline
- investigating · Apr 16, 2026, 07:28 PM UTC
Please be advise that International transfer services are currently unavailable in online banking. We are conducting a thorough analysis of the systems involved and working towards resolving the issue. We will provide an update on or before Friday April 17, 2 p.m. PT / 5 p.m. ET. [email protected] - 1.888.889.7878, option 2
- investigating · Apr 17, 2026, 09:24 PM UTC
We are continuing to investigate the root cause of the international transfer service interruption. Our technical teams remain focused on the analysis and resolution process. We will provide the next update on or before Monday, April 20, by 2 p.m. PT / 5 p.m. ET.
- investigating · Apr 21, 2026, 06:17 PM UTC
We are continuing to investigate the root cause of the international transfer service interruption. Our technical teams remain focused on the analysis and resolution process. We will provide the next update on or before Tuesday, April 21, by 2 p.m. PT / 5 p.m. ET.
- investigating · Apr 24, 2026, 12:33 AM UTC
We believe we have identified the root cause of the International Transfer Service interruption. A fix has been applied in our lower environments and is currently undergoing testing. Our technical teams are closely monitoring results as we progress toward resolution. We will provide the next update on or before Monday, April 27, by 2 p.m. PT / 5 p.m. ET [email protected] - 1.888.889.7878, option 2
- investigating · Apr 27, 2026, 10:43 PM UTC
Our teams continue to validate the fix identified for the international transfer service interruption. We are tentatively targeting a resolution later this week, pending successful testing. We will provide the next update tomorrow, on or before 2 p.m. PT / 5 p.m. ET. [email protected] - 1.888.889.7878, option 2
- investigating · Apr 28, 2026, 08:45 PM UTC
Please be advised that a fix will be deployed with Urgent Digital Banking Core Release 768 (CHG170247) The release has been scheduled for Wednesday April 29, 2026 at 1 a.m. PT (4 a.m. ET). [email protected] - 1.888.889.7878
- resolved · Apr 29, 2026, 01:26 PM UTC
Please be advised that the urgent release is deployed and International Transfer is available in online banking.
Latest: Please be advised that the urgent release is deployed and International Transfer is available in online banking.
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See the full Central 1 outage history
27 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Outage history
Past 30 days · 16 incidents- INC220625 - BNC missed sending an AFT file in the morning exchange ResolvedStarted Apr 27, 2026, 02:38 PM UTC · Resolved Apr 27, 2026, 06:54 PM UTC · 4h 16m
- Resolved - INC220570 - OAS link not available ResolvedStarted Apr 25, 2026, 06:28 PM UTC · Resolved Apr 25, 2026, 06:28 PM UTC · —
- Resolved - INC220447 - Issue Impacting Wires ResolvedStarted Apr 22, 2026, 08:56 PM UTC · Resolved Apr 23, 2026, 11:23 AM UTC · 14h 27m
- Resolved - INC220338 – Central 1 UCS 43-minute Service Degradation ResolvedStarted Apr 20, 2026, 11:45 PM UTC · Resolved Apr 20, 2026, 11:45 PM UTC · —
- INC220280 - Incoming/outgoing wires not processing ResolvedStarted Apr 20, 2026, 12:15 PM UTC · Resolved Apr 20, 2026, 02:49 PM UTC · 2h 33m
- INC220280 - Incoming/outgoing wires not processing ResolvedStarted Apr 20, 2026, 12:14 PM UTC · Resolved Apr 20, 2026, 12:11 PM UTC · —
- INC220235 - RESOLVED - PaymentStream Direct not accessible ResolvedStarted Apr 19, 2026, 07:04 PM UTC · Resolved Apr 19, 2026, 07:47 PM UTC · 42m
- INC220098 : International Transfer Service Interruption ResolvedStarted Apr 16, 2026, 07:28 PM UTC · Resolved Apr 29, 2026, 01:26 PM UTC · 12d 17h
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