Is Central 1 down?

Last checked 8m ago
Current status
Central 1 has degraded performance

Active incident: INC224203 -- Saved logins issue on v18.1 iOS Forge App

Official status page: https://status.central1.com · Polled every 5 minutes · 5 components tracked

Central 1 is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.

Real-time Central 1 status, recent outages, and incident history — pulled directly from Central 1's official status page at https://status.central1.com every 5 minutes. Pingoru tracks 5 Central 1 services and has captured 54 incidents in the last 90 days (91.10% uptime). Get email, Slack, Discord, or webhook alerts the moment Central 1 reports a new incident — free for 5 monitors, no credit card.

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Central 1 uptime 91.10% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 30d 13h
    Started Jun 30, 2026, 08:54 PM UTC
    Digital Banking ServicesIncident Alerting
    Timeline · 2 updates
    • investigating · Jun 30, 2026, 08:54 PM UTC

      We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App. Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS. Members can continue to access the service by manually entering their card number and password if their saved login is unavailable. Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work toward a resolution. [email protected] - 1.888.889.7878 (option 2)

    • investigating · Jul 08, 2026, 02:34 PM UTC

      We continue to investigate an issue affecting some members using the Forge App on iOS devices, where saved login information may not be retained as expected. Through our investigation, we have identified a valid workaround that allows saved login functionality to continue working as designed. Members should ensure that Biometric Login (Face ID or Touch ID) is enabled within the Forge App. We have observed that when Biometric Login is disabled, saved login information may be removed, either immediately or after a period of time. While the workaround has proven effective, our team continues to investigate the underlying cause. We have experienced challenges consistently reproducing the issue within our internal testing environments, which has extended the time required to identify the root cause and implement a permanent fix. Our team remains actively engaged in the investigation and will provide additional updates as more information becomes available. [email protected] - 1.888.889.7878 (option 2)

    Latest: We continue to investigate an issue affecting some members using the Forge App on iOS devices, where saved login information may not be retained as expected. Through our investigat…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jul 22, 2026, 04:23 PM UTC · Resolved Jul 22, 2026, 04:23 PM UTC
    Digital Banking Services
    Timeline · 1 update
    • resolved · Jul 22, 2026, 04:23 PM UTC

      Please be advised that the deployment of Digital Banking Core Release 774 (CHG172867), previously scheduled for Wednesday July 22, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed. The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact: Central 1 - [email protected] - 1.888.889.7878, option 2

    Latest: Please be advised that the deployment of Digital Banking Core Release 774 (CHG172867), previously scheduled for Wednesday July 22, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as p…

  2. Resolved 6d
    Started Jul 15, 2026, 09:20 PM UTC · Resolved Jul 21, 2026, 10:20 PM UTC
    Payment Services
    Timeline · 3 updates
    • monitoring · Jul 15, 2026, 09:20 PM UTC

      Due to a file transmission issue, EDI bill payments for July 10 to American Express (AMEX) have been delayed. We are actively working with AMEX and will advise once the payments have been processed. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    • monitoring · Jul 16, 2026, 10:19 PM UTC

      Central 1 continues to actively work with AMEX to resolve the issue as quickly as possible. We will provide another update once we have additional information. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    • resolved · Jul 21, 2026, 10:20 PM UTC

      Central 1 has resolved the issue with AMEX. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    Latest: Central 1 has resolved the issue with AMEX. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regarding t…

  3. Resolved 1d 3h
    Started Jul 14, 2026, 07:18 PM UTC · Resolved Jul 15, 2026, 11:07 PM UTC
    Payment Services
    Timeline · 3 updates
    • monitoring · Jul 14, 2026, 07:18 PM UTC

      Due to a file transmission issue, EDI bill payments for July 11 to billers using TD Canada Trust (TD Bank) have been delayed. We are actively working with TD Bank and will advise once the payments have been processed. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    • monitoring · Jul 15, 2026, 09:17 PM UTC

      Central 1 continues to actively work with TD Bank to resolve the issue as quickly as possible. We will provide another update once we have additional information. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    • resolved · Jul 15, 2026, 11:07 PM UTC

      Central 1 has resolved the issue with TD Bank. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].

    Latest: Central 1 has resolved the issue with TD Bank. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regardin…

  4. Resolved
    Started Jul 14, 2026, 04:16 PM UTC · Resolved Jul 14, 2026, 04:16 PM UTC
    Digital Banking Services
    Timeline · 1 update
    • resolved · Jul 14, 2026, 04:16 PM UTC

      Please be advised that the deployment of MDB, Forge Commercial, and CAS Online Release 527+528 (CHG170133), previously scheduled for Tuesday July 14, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed. The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact: Central 1 - [email protected] - 1.888.889.7878, option 2

    Latest: Please be advised that the deployment of MDB, Forge Commercial, and CAS Online Release 527+528 (CHG170133), previously scheduled for Tuesday July 14, 2026 at 1 a.m. PT (4 a.m. ET),…

  5. Resolved 52m
    Started Jul 08, 2026, 02:00 PM UTC · Resolved Jul 08, 2026, 02:53 PM UTC
    Payment Services
    Timeline · 2 updates
    • investigating · Jul 08, 2026, 02:00 PM UTC

      Central 1 is aware that the OREC0707 file is delayed and not in the FTP directories. We are working on having the file available as soon as possible. An update will be provided by 9 am PT (12 pm ET). Central 1 - [email protected] - 1.888.889.7878, press 1

    • resolved · Jul 08, 2026, 02:53 PM UTC

      The OREC0707 file is now available on the FTP server.

    Latest: The OREC0707 file is now available on the FTP server.

See the full Central 1 outage history

26 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 31 incidents View full outage history →