Central 1 incident
INC231502 - Branch and Corporate Capture login errors
Resolved after 24 minutes, affecting Payment Services, on November 9, 2026.
User access to Branch and Corporate Capture has been restored. Please contact Client Support if you experience any further issues. Central 1 – [email protected] - 1.888.889.7878, press 1
Affected components
Update timeline
- investigating Nov 09, 2026, 03:09 PM UTC
Some users have reported getting an error message when trying to access the Branch and Corporate Capture applications. Central 1 is investigating the incident and will provide an update by 9:00 a.m. PT (11 a.m. ET). Central 1 – [email protected] - 1.888.889.7878, press 1
- resolved Nov 09, 2026, 03:34 PM UTC
User access to Branch and Corporate Capture has been restored. Please contact Client Support if you experience any further issues. Central 1 – [email protected] - 1.888.889.7878, press 1
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