Central 1 incident

INC230912: Payment Stream Direct AFT Service Disruption

Resolved after 1 hour 1 minute, affecting Payment Services, on November 1, 2026.

resolved Nov 01, 2026, 09:49 PM UTC

The service disruption affecting the Payment Stream Direct AFT service has been resolved, and service has been restored. Users can now access the AFT webpage as expected. We apologize for the inconvenience and thank you for your patience while the issue was being addressed.

Started
Nov 01, 2026, 08:48 PM UTC
Resolved
Nov 01, 2026, 09:49 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 01, 2026, 08:48 PM UTC

Affected components

Payment Services

Update timeline

  1. investigating Nov 01, 2026, 08:48 PM UTC

    Please be advised that we are currently experiencing a service disruption affecting the Payment Stream Direct AFT service. Users may encounter an error when attempting to load the AFT webpage. We are actively working with our vendors to implement a resolution. We will provide further updates as more information becomes available. Central 1 - [email protected] 1.888.889.7878

  2. resolved Nov 01, 2026, 09:49 PM UTC

    The service disruption affecting the Payment Stream Direct AFT service has been resolved, and service has been restored. Users can now access the AFT webpage as expected. We apologize for the inconvenience and thank you for your patience while the issue was being addressed.

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