Cardstream Outage History

Cardstream is up right now

Cardstream had 14 outages in the last 2 years totaling 119h 58m of downtime — averaging 0.6 incidents per month.

There were 14 Cardstream outages since July 8, 2025 totaling 119h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cardstream.com

Notice June 25, 2026

Gateway incident

Detected by Pingoru
Jun 25, 2026, 10:13 AM UTC
Resolved
Jun 25, 2026, 10:23 AM UTC
Duration
10m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. monitoring Jun 25, 2026, 10:13 AM UTC

    Cardstream is urgently investigating an incident that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support

  2. resolved Jun 25, 2026, 10:23 AM UTC

    Access to the MMS has been restored, and transaction processing has resumed to normal levels.

Read the full incident report →

Notice June 22, 2026

AMEX transaction states

Detected by Pingoru
Jun 22, 2026, 04:22 PM UTC
Resolved
Jun 23, 2026, 10:35 AM UTC
Duration
18h 13m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. investigating Jun 22, 2026, 04:22 PM UTC

    Cardstream is investigating an issue with AMEX transaction states on the Gateway. We continue to work with AMEX on resolving this.

  2. resolved Jun 23, 2026, 10:35 AM UTC

    AMEX have confirmed the correct transaction states and these have now been updated on the Gateway.

Read the full incident report →

Notice May 18, 2026

3-D Secure Pit Server

Detected by Pingoru
May 18, 2026, 12:58 PM UTC
Resolved
May 19, 2026, 11:54 AM UTC
Duration
22h 56m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. identified May 18, 2026, 12:58 PM UTC

    Cardstream is currently investigating the intermittent availability of the 3-D Secure Pit Server. Please note this is a test environment and does not affect production 3DS transactions.

  2. resolved May 19, 2026, 11:54 AM UTC

    Full 3-D Secure Pit Server availability has now returned. Our engineers continue to monitor.

Read the full incident report →

Notice May 12, 2026

Cashflows Transaction Processing

Detected by Pingoru
May 12, 2026, 02:02 PM UTC
Resolved
May 12, 2026, 03:27 PM UTC
Duration
1h 25m
Affected: Cardstream Payment Gateway
Timeline · 3 updates
  1. investigating May 12, 2026, 02:02 PM UTC

    Cardstream has seen an increase in Acquirer errors for Cashflows transactions. Cashflows has confirmed that they have identified the root cause and are now looking to restore service.

  2. monitoring May 12, 2026, 02:15 PM UTC

    Cardstream has seen Cashflows transaction authorisation rates resume to normal levels. Our engineers continue to monitor.

  3. resolved May 12, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

3-D Secure Transaction Authorisation

Detected by Pingoru
May 06, 2026, 11:00 AM UTC
Resolved
May 06, 2026, 03:13 PM UTC
Duration
4h 13m
Affected: Cardstream Payment Gateway
Timeline · 3 updates
  1. identified May 06, 2026, 11:00 AM UTC

    Cardstream has seen an increase in 3-D Secure transaction errors for several Issuers, due to the unavailability of their chosen Access Control Server (ACS). We continue to monitor authorisation rates.

  2. monitoring May 06, 2026, 12:59 PM UTC

    Cardstream can confirm that 3-D Secure Authentication rates have returned to normal. We continue to monitor.

  3. resolved May 06, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

EmerchantPay Transaction Processing

Detected by Pingoru
Apr 30, 2026, 06:34 PM UTC
Resolved
May 01, 2026, 07:57 AM UTC
Duration
13h 23m
Affected: Cardstream Payment Gateway
Timeline · 3 updates
  1. investigating Apr 30, 2026, 06:34 PM UTC

    Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.

  2. monitoring Apr 30, 2026, 07:03 PM UTC

    Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.

  3. resolved May 01, 2026, 07:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 16, 2026

3-D Secure PIT Server Test Transactions (Simulator)

Detected by Pingoru
Feb 16, 2026, 10:09 AM UTC
Resolved
Feb 16, 2026, 11:59 AM UTC
Duration
1h 50m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. investigating Feb 16, 2026, 10:09 AM UTC

    Cardstream has identified an issue with the 3-D Secure PIT Server for test transactions. This does not affect live 3-D Secure transactions. This is being investigated and an update will be shared shortly.

  2. resolved Feb 16, 2026, 11:59 AM UTC

    The issue has been resolved. Our engineers continue to monitor.

Read the full incident report →

Notice February 10, 2026

Global Payments Settlement

Detected by Pingoru
Feb 10, 2026, 09:38 AM UTC
Resolved
Feb 11, 2026, 10:56 AM UTC
Duration
1d 1h
Affected: Cardstream Payment Gateway
Timeline · 3 updates
  1. identified Feb 10, 2026, 09:38 AM UTC

    Cardstream has identified an issue with the Settlement for Global Payments transactions due to be sent on 10 February. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.

  2. monitoring Feb 10, 2026, 11:25 AM UTC

    All affected transactions have now been sent to the Acquirer. Our engineers continue to monitor and review transaction states.

  3. resolved Feb 11, 2026, 10:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 29, 2026

Elavon ISO Settlement

Detected by Pingoru
Jan 29, 2026, 10:01 AM UTC
Resolved
Jan 29, 2026, 10:42 AM UTC
Duration
40m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. investigating Jan 29, 2026, 10:01 AM UTC

    Cardstream has identified an issue with the Settlement for Elavon ISO transactions due to be sent on 29 January. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.

  2. resolved Jan 29, 2026, 10:42 AM UTC

    All affected transactions have now been sent to the Acquirer.

Read the full incident report →

Notice October 6, 2025

EvoPayments Authorisation Errors

Detected by Pingoru
Oct 06, 2025, 09:08 AM UTC
Resolved
Oct 06, 2025, 09:52 AM UTC
Duration
44m
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. investigating Oct 06, 2025, 09:08 AM UTC

    From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions. This has been raised to EvoPayments for urgent review.

  2. resolved Oct 06, 2025, 09:52 AM UTC

    Cardstream saw authorisations return to normal levels from 09:42 BST.

Read the full incident report →

Notice October 2, 2025

Increase in Authorisation Connection Errors

Detected by Pingoru
Oct 02, 2025, 11:26 AM UTC
Resolved
Oct 02, 2025, 11:26 AM UTC
Duration
—
Affected: Cardstream Payment Gateway
Timeline · 1 update
  1. resolved Oct 02, 2025, 11:26 AM UTC

    From 01 October 23:55 – 02 October 01:05 BST, Cardstream saw an increase in connection errors for the below Acquirers: - AIB - AMEX - Barclaycard - Cetler - Elavon - Firstdata/Fiserv - HSBC/Global Payments - Lloyds Cardnet - Trust Payments - Worldpay This was due to a change released by a third-party connector. Cardstream saw authorisations return to normal levels from 01:05.

Read the full incident report →

Notice October 2, 2025

Settlement Review

Detected by Pingoru
Oct 02, 2025, 08:09 AM UTC
Resolved
Oct 02, 2025, 02:01 PM UTC
Duration
5h 51m
Affected: Cardstream Payment Gateway
Timeline · 3 updates
  1. investigating Oct 02, 2025, 08:09 AM UTC

    Cardstream is investigating settlement of yesterday's processing for several Acquirers. We will provide further updates shortly.

  2. monitoring Oct 02, 2025, 09:48 AM UTC

    Cardstream continues to investigate settlement of yesterday's processing for several Acquirers. We are awaiting final confirmation from 3rd party networks, to close the investigation with confidence that all transactions have been settled correctly.

  3. resolved Oct 02, 2025, 02:01 PM UTC

    Cardstream has received final confirmation that all processing has settled correctly.

Read the full incident report →

Notice September 3, 2025

Delay in Settlement - AMEX - 29/08

Detected by Pingoru
Sep 03, 2025, 12:41 PM UTC
Resolved
Sep 03, 2025, 12:41 PM UTC
Duration
—
Affected: Cardstream Payment Gateway
Timeline · 1 update
  1. resolved Sep 03, 2025, 12:41 PM UTC

    AMEX has notified of an issue with the Settlement of AMEX transactions processed on 29 August. The affected file has now been processed. AMEX has confirmed that this will result in a delay in the settlement of funds for affected transactions.

Read the full incident report →

Notice July 8, 2025

Acquirer Timeout Errors - EVO Payments

Detected by Pingoru
Jul 08, 2025, 03:18 PM UTC
Resolved
Jul 09, 2025, 04:31 PM UTC
Duration
1d 1h
Affected: Cardstream Payment Gateway
Timeline · 2 updates
  1. investigating Jul 08, 2025, 03:18 PM UTC

    From 06/07/25, Cardstream has seen an increase in Acquirer timeout errors for EVO Payments transactions. We are in communication with EVO Payments, who are investigating.

  2. resolved Jul 09, 2025, 04:31 PM UTC

    EVO Payments has confirmed that this issue is now resolved. Cardstream has seen authorisations return to normal levels.

Read the full incident report →