Cardstream experienced a notice incident on May 6, 2026 affecting Cardstream Payment Gateway, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- identified May 06, 2026, 11:00 AM UTC
Cardstream has seen an increase in 3-D Secure transaction errors for several Issuers, due to the unavailability of their chosen Access Control Server (ACS). We continue to monitor authorisation rates.
- monitoring May 06, 2026, 12:59 PM UTC
Cardstream can confirm that 3-D Secure Authentication rates have returned to normal. We continue to monitor.
- resolved May 06, 2026, 03:13 PM UTC
This incident has been resolved.
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