Cardstream incident

3-D Secure Transaction Authorisation

Notice Resolved View vendor source →

Cardstream experienced a notice incident on May 6, 2026 affecting Cardstream Payment Gateway, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:00 AM UTC
Resolved
May 06, 2026, 03:13 PM UTC
Duration
4h 13m
Detected by Pingoru
May 06, 2026, 11:00 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. identified May 06, 2026, 11:00 AM UTC

    Cardstream has seen an increase in 3-D Secure transaction errors for several Issuers, due to the unavailability of their chosen Access Control Server (ACS). We continue to monitor authorisation rates.

  2. monitoring May 06, 2026, 12:59 PM UTC

    Cardstream can confirm that 3-D Secure Authentication rates have returned to normal. We continue to monitor.

  3. resolved May 06, 2026, 03:13 PM UTC

    This incident has been resolved.