Cardstream experienced a notice incident on June 22, 2026 affecting Cardstream Payment Gateway, lasting 18h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Jun 22, 2026, 04:22 PM UTC
Cardstream is investigating an issue with AMEX transaction states on the Gateway. We continue to work with AMEX on resolving this.
- resolved Jun 23, 2026, 10:35 AM UTC
AMEX have confirmed the correct transaction states and these have now been updated on the Gateway.