Resolved after 13 hours 23 minutes, affecting Cardstream Payment Gateway, on April 30, 2026.
Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Apr 30, 2026, 06:34 PM UTC
Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.
- monitoring Apr 30, 2026, 07:03 PM UTC
Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.
- resolved May 01, 2026, 07:57 AM UTC
This incident has been resolved.
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