Cardstream experienced a notice incident on April 30, 2026 affecting Cardstream Payment Gateway, lasting 13h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Apr 30, 2026, 06:34 PM UTC
Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.
- monitoring Apr 30, 2026, 07:03 PM UTC
Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.
- resolved May 01, 2026, 07:57 AM UTC
This incident has been resolved.