Cardstream experienced a notice incident on October 2, 2025 affecting Cardstream Payment Gateway, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Oct 02, 2025, 08:09 AM UTC
Cardstream is investigating settlement of yesterday's processing for several Acquirers. We will provide further updates shortly.
- monitoring Oct 02, 2025, 09:48 AM UTC
Cardstream continues to investigate settlement of yesterday's processing for several Acquirers. We are awaiting final confirmation from 3rd party networks, to close the investigation with confidence that all transactions have been settled correctly.
- resolved Oct 02, 2025, 02:01 PM UTC
Cardstream has received final confirmation that all processing has settled correctly.