Cardstream incident

Increase in Authorisation Connection Errors

Notice Resolved View vendor source →

Cardstream experienced a notice incident on October 2, 2025 affecting Cardstream Payment Gateway, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 11:26 AM UTC
Resolved
Oct 02, 2025, 11:26 AM UTC
Duration
—
Detected by Pingoru
Oct 02, 2025, 11:26 AM UTC

Affected components

Cardstream Payment Gateway

Update timeline

  1. resolved Oct 02, 2025, 11:26 AM UTC

    From 01 October 23:55 – 02 October 01:05 BST, Cardstream saw an increase in connection errors for the below Acquirers: - AIB - AMEX - Barclaycard - Cetler - Elavon - Firstdata/Fiserv - HSBC/Global Payments - Lloyds Cardnet - Trust Payments - Worldpay This was due to a change released by a third-party connector. Cardstream saw authorisations return to normal levels from 01:05.