Cardstream experienced a notice incident on October 6, 2025 affecting Cardstream Payment Gateway, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Oct 06, 2025, 09:08 AM UTC
From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions. This has been raised to EvoPayments for urgent review.
- resolved Oct 06, 2025, 09:52 AM UTC
Cardstream saw authorisations return to normal levels from 09:42 BST.