Cardstream experienced a notice incident on May 12, 2026 affecting Cardstream Payment Gateway, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating May 12, 2026, 02:02 PM UTC
Cardstream has seen an increase in Acquirer errors for Cashflows transactions. Cashflows has confirmed that they have identified the root cause and are now looking to restore service.
- monitoring May 12, 2026, 02:15 PM UTC
Cardstream has seen Cashflows transaction authorisation rates resume to normal levels. Our engineers continue to monitor.
- resolved May 12, 2026, 03:27 PM UTC
This incident has been resolved.