Cardstream experienced a notice incident on July 8, 2025 affecting Cardstream Payment Gateway, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Cardstream Payment Gateway
Update timeline
- investigating Jul 08, 2025, 03:18 PM UTC
From 06/07/25, Cardstream has seen an increase in Acquirer timeout errors for EVO Payments transactions. We are in communication with EVO Payments, who are investigating.
- resolved Jul 09, 2025, 04:31 PM UTC
EVO Payments has confirmed that this issue is now resolved. Cardstream has seen authorisations return to normal levels.