Livechat Gateway is down
Timeline · 2 updates
- investigating Oct 21, 2026, 10:02 AM UTC
Livechat Gateway went down.
- resolved Oct 21, 2026, 10:08 AM UTC
Livechat Gateway recovered.
Captivate Outage History
Captivate is up right nowCaptivate had 8 outages in the last 2 years totaling 1h 11m of downtime, averaging 0.3 incidents per month.
There were 8 Captivate outages since November 18, 2025 totaling 1h 11m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Main Page (https://www.captivatechat.ai) is down
Affected: Main Page (https://www.captivatechat.ai)
Timeline · 2 updates
- investigating Oct 13, 2026, 06:43 AM UTC
Main Page (https://www.captivatechat.ai) went down.
- resolved Oct 13, 2026, 06:49 AM UTC
Main Page (https://www.captivatechat.ai) recovered.
Chatbot Gateway is down
Timeline · 2 updates
- investigating Sep 30, 2026, 06:27 PM UTC
Chatbot Gateway went down.
- resolved Sep 30, 2026, 06:39 PM UTC
Chatbot Gateway recovered.
Chatbot Gateway, Channel Gateway, and 5 other services are down
Timeline · 11 updates
Attendee is down
Affected: Attendee
Timeline · 2 updates
- investigating Aug 28, 2026, 11:25 PM UTC
Attendee went down.
- resolved Aug 28, 2026, 11:31 PM UTC
Attendee recovered.
Channel Gateway, Livechat Gateway, and 3 other services are down
Timeline · 7 updates
- investigating Jul 29, 2026, 11:48 AM UTC
Channel Gateway and Livechat Gateway went down.
- investigating Jul 29, 2026, 11:49 AM UTC
Slack went down.
- investigating Jul 29, 2026, 11:49 AM UTC
Microsoft Teams and Microsoft Teams Webhook went down.
- resolved Jul 29, 2026, 11:54 AM UTC
Slack recovered.
- investigating Jul 29, 2026, 11:54 AM UTC
Microsoft Teams Webhook recovered.
- investigating Jul 29, 2026, 11:54 AM UTC
Microsoft Teams recovered.
- investigating Jul 29, 2026, 11:54 AM UTC
Channel Gateway and Livechat Gateway recovered.
Chatbot Gateway, Channel Gateway, and 3 other services are down
Timeline · 6 updates
- investigating Jul 07, 2026, 07:09 PM UTC
Livechat Gateway went down.
- investigating Jul 07, 2026, 07:09 PM UTC
Chatbot Gateway and Channel Gateway went down.
- investigating Jul 07, 2026, 07:10 PM UTC
Microsoft Teams Webhook went down.
- investigating Jul 07, 2026, 07:10 PM UTC
Microsoft Teams went down.
- resolved Jul 07, 2026, 07:16 PM UTC
Microsoft Teams Webhook recovered.
- investigating Jul 07, 2026, 07:16 PM UTC
Chatbot Gateway, Channel Gateway, Livechat Gateway, and 1 other resource recovered.
Cloudflare DNS Outage
Timeline · 1 update
- investigating Nov 18, 2025, 11:24 AM UTC
Update: All services are currently operating normally. We are experiencing issues related to an ongoing Cloudflare global outage and are actively monitoring the situation. We will continue to provide updates as more information becomes available. For details, please refer to Cloudflare’s status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We apologize for any inconvenience this may have caused and appreciate your patience.