Captivate incident

Chatbot Gateway is down

Major Resolved View vendor source →

Captivate experienced a major incident on September 17, 2026, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 08:35 AM UTC
Resolved
Sep 17, 2026, 10:47 AM UTC
Duration
2h 12m
Detected by Pingoru
Sep 17, 2026, 08:35 AM UTC

Update timeline

  1. investigating Sep 17, 2026, 08:35 AM UTC

    Chatbot Gateway went down.

  2. resolved Sep 17, 2026, 08:44 AM UTC

    Chatbot Gateway recovered.

  3. investigating Sep 17, 2026, 09:35 AM UTC

    Chatbot Gateway went down.

  4. resolved Sep 17, 2026, 10:47 AM UTC

    Chatbot Gateway recovered.