Is CallRail down?
Last checked 1m agoNo incidents right now.
CallRail is operational right now. Last checked 1m ago; the most recent incident resolved 6d ago.
Real-time CallRail status, recent outages, and incident history: pulled directly from CallRail's official status page at status.callrail.com every 5 minutes. Pingoru tracks 32 CallRail services and has captured 6 incidents in the last 90 days (99.62% uptime). Get email, Slack, Discord, or webhook alerts the moment CallRail reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Other Integrations
Timeline · 7 updates
- investigating · Oct 23, 2026, 01:51 PM UTC
An incident at Unbounce has left the integration between CallRail and Unbounce inoperable since approximately 6pm on Oct 22. Our team is actively working with them to restore functionality.
- investigating · Oct 23, 2026, 02:51 PM UTC
We are continuing to investigate this situation.
- identified · Oct 23, 2026, 04:05 PM UTC
Identified the issue and working on a fix.
- identified · Oct 23, 2026, 05:10 PM UTC
We are continuing work on the fix.
- monitoring · Oct 23, 2026, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 23, 2026, 07:57 PM UTC
We are continuing to monitor the fix
- resolved · Oct 23, 2026, 08:22 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- CallRail Web ApplicationLead Center GeneralCall RoutingCall RecordingVoice Assist
Timeline · 5 updates
- monitoring · Sep 01, 2026, 05:01 PM UTC
We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: - Call Performance - Call Recording Availability We sincerely apologize for any disruption this may cause.
- monitoring · Sep 01, 2026, 05:29 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 01, 2026, 07:53 PM UTC
The upstream vendor has resolved the outage and we are seeing performance for most products return to normal. However, Customers may still experience delays with Call Recording availability as our system works to process the backlog of recordings that occurred during the vendor outage.
- monitoring · Sep 01, 2026, 11:24 PM UTC
The upstream vendor has resolved the issue and we are seeing performance for all affected products return to normal.
- resolved · Sep 01, 2026, 11:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- iOS
Timeline · 2 updates
- identified · Aug 28, 2026, 02:49 PM UTC
We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is working on a fix to resolve. The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.
- resolved · Aug 28, 2026, 07:59 PM UTC
This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.
Latest: This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.
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- Other Integrations
Timeline · 5 updates
- identified · Aug 20, 2026, 03:34 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Aug 20, 2026, 03:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Aug 20, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Aug 20, 2026, 04:04 PM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 20, 2026, 04:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Call TranscriptionConversation Intelligence
Timeline · 5 updates
- investigating · Aug 20, 2026, 02:13 PM UTC
We are currently investigating this issue.
- investigating · Aug 20, 2026, 02:17 PM UTC
We are continuing to investigate this issue.
- identified · Aug 20, 2026, 02:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 20, 2026, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 20, 2026, 03:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full CallRail outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 32 components checked every 5 minutesThe longest incident in the last year, SMS and MMS Provider Delays on January 29, 2026, ran for 23 hours. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Call Transcription2
- CallRail Web Application2
- Conversation Intelligence2
- Other Integrations2
- Voice Assist2
Latest incidents
- Incident at Unbounce affecting operability to the integration.
An incident at Unbounce has left the integration between CallRail and Unbounce inoperable since approximately 6pm on Oct 22. Our team is actively working with…
- Vendour Outage Causing Degraded Call Performance and Recording Availibility
We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts…
- Issue Rendering the Call or Form Log on the CallRail iOS Mobile Application
We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is…
- Started Oct 23, 2026, 01:51 PM UTC · Resolved Oct 23, 2026, 08:22 PM UTC · 6h 30m
- Started Sep 01, 2026, 05:01 PM UTC · Resolved Sep 01, 2026, 11:25 PM UTC · 6h 23m
- Started Aug 28, 2026, 02:49 PM UTC · Resolved Aug 28, 2026, 07:59 PM UTC · 5h 10m
- Integrations Connection Error ResolvedStarted Aug 20, 2026, 03:34 PM UTC · Resolved Aug 20, 2026, 04:15 PM UTC · 41m
- Transcriptions API Timeout ResolvedStarted Aug 20, 2026, 02:13 PM UTC · Resolved Aug 20, 2026, 03:25 PM UTC · 1h 12m
- PCI Insights Delay ResolvedStarted Aug 17, 2026, 05:10 PM UTC · Resolved Aug 17, 2026, 06:06 PM UTC · 56m