Is CallRail down?
Last checked 8m agoNo incidents right now.
CallRail is operational right now. Last checked 8m ago; the most recent incident resolved 13d ago.
Real-time CallRail status, recent outages, and incident history — pulled directly from CallRail's official status page at https://status.callrail.com every 5 minutes. Pingoru tracks 32 CallRail services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment CallRail reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- CallRail Web ApplicationLead Center GeneralCall RoutingCall RecordingVoice Assist
Timeline · 5 updates
- monitoring · Sep 01, 2026, 05:01 PM UTC
We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: - Call Performance - Call Recording Availability We sincerely apologize for any disruption this may cause.
- monitoring · Sep 01, 2026, 05:29 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 01, 2026, 07:53 PM UTC
The upstream vendor has resolved the outage and we are seeing performance for most products return to normal. However, Customers may still experience delays with Call Recording availability as our system works to process the backlog of recordings that occurred during the vendor outage.
- monitoring · Sep 01, 2026, 11:24 PM UTC
The upstream vendor has resolved the issue and we are seeing performance for all affected products return to normal.
- resolved · Sep 01, 2026, 11:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- iOS
Timeline · 2 updates
- identified · Aug 28, 2026, 02:49 PM UTC
We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is working on a fix to resolve. The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.
- resolved · Aug 28, 2026, 07:59 PM UTC
This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.
Latest: This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.
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- Other Integrations
Timeline · 5 updates
- identified · Aug 20, 2026, 03:34 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Aug 20, 2026, 03:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Aug 20, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Aug 20, 2026, 04:04 PM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 20, 2026, 04:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Call TranscriptionConversation Intelligence
Timeline · 5 updates
- investigating · Aug 20, 2026, 02:13 PM UTC
We are currently investigating this issue.
- investigating · Aug 20, 2026, 02:17 PM UTC
We are continuing to investigate this issue.
- identified · Aug 20, 2026, 02:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Aug 20, 2026, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 20, 2026, 03:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Conversation Intelligence
Timeline · 3 updates
- investigating · Aug 17, 2026, 05:10 PM UTC
We are investigating an issue that may cause some PCI insights to be delayed. We sincerely apologize for any inconvenience these delays may cause.
- monitoring · Aug 17, 2026, 05:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 17, 2026, 06:06 PM UTC
This incident has been resolved, and PCI Insights should be processing normally.
Latest: This incident has been resolved, and PCI Insights should be processing normally.
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- Started Sep 01, 2026, 05:01 PM UTC · Resolved Sep 01, 2026, 11:25 PM UTC · 6h 23m
- Started Aug 28, 2026, 02:49 PM UTC · Resolved Aug 28, 2026, 07:59 PM UTC · 5h 10m
- Integrations Connection Error ResolvedStarted Aug 20, 2026, 03:34 PM UTC · Resolved Aug 20, 2026, 04:15 PM UTC · 41m
- Transcriptions API Timeout ResolvedStarted Aug 20, 2026, 02:13 PM UTC · Resolved Aug 20, 2026, 03:25 PM UTC · 1h 12m
- PCI Insights Delay ResolvedStarted Aug 17, 2026, 05:10 PM UTC · Resolved Aug 17, 2026, 06:06 PM UTC · 56m