Is CallRail down?

Last checked 1m ago
Current status
CallRail is up

No incidents right now.

CallRail is operational right now. Last checked 1m ago; the most recent incident resolved 6d ago.

Real-time CallRail status, recent outages, and incident history: pulled directly from CallRail's official status page at status.callrail.com every 5 minutes. Pingoru tracks 32 CallRail services and has captured 6 incidents in the last 90 days (99.62% uptime). Get email, Slack, Discord, or webhook alerts the moment CallRail reports a new incident, free for 3 monitors, no credit card.

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CallRail uptime 99.62% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 30m
    Started Oct 23, 2026, 01:51 PM UTC · Resolved Oct 23, 2026, 08:22 PM UTC
    Other Integrations
    Timeline · 7 updates
    • investigating · Oct 23, 2026, 01:51 PM UTC

      An incident at Unbounce has left the integration between CallRail and Unbounce inoperable since approximately 6pm on Oct 22. Our team is actively working with them to restore functionality.

    • investigating · Oct 23, 2026, 02:51 PM UTC

      We are continuing to investigate this situation.

    • identified · Oct 23, 2026, 04:05 PM UTC

      Identified the issue and working on a fix.

    • identified · Oct 23, 2026, 05:10 PM UTC

      We are continuing work on the fix.

    • monitoring · Oct 23, 2026, 06:02 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 23, 2026, 07:57 PM UTC

      We are continuing to monitor the fix

    • resolved · Oct 23, 2026, 08:22 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  2. Resolved 6h 23m
    Started Sep 01, 2026, 05:01 PM UTC · Resolved Sep 01, 2026, 11:25 PM UTC
    CallRail Web ApplicationLead Center GeneralCall RoutingCall RecordingVoice Assist
    Timeline · 5 updates
    • monitoring · Sep 01, 2026, 05:01 PM UTC

      We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: - Call Performance - Call Recording Availability We sincerely apologize for any disruption this may cause.

    • monitoring · Sep 01, 2026, 05:29 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Sep 01, 2026, 07:53 PM UTC

      The upstream vendor has resolved the outage and we are seeing performance for most products return to normal. However, Customers may still experience delays with Call Recording availability as our system works to process the backlog of recordings that occurred during the vendor outage.

    • monitoring · Sep 01, 2026, 11:24 PM UTC

      The upstream vendor has resolved the issue and we are seeing performance for all affected products return to normal.

    • resolved · Sep 01, 2026, 11:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 10m
    Started Aug 28, 2026, 02:49 PM UTC · Resolved Aug 28, 2026, 07:59 PM UTC
    iOS
    Timeline · 2 updates
    • identified · Aug 28, 2026, 02:49 PM UTC

      We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is working on a fix to resolve. The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.

    • resolved · Aug 28, 2026, 07:59 PM UTC

      This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.

    Latest: This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.

  4. Resolved 41m
    Started Aug 20, 2026, 03:34 PM UTC · Resolved Aug 20, 2026, 04:15 PM UTC
    Other Integrations
    Timeline · 5 updates
    • identified · Aug 20, 2026, 03:34 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Aug 20, 2026, 03:56 PM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Aug 20, 2026, 03:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Aug 20, 2026, 04:04 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Aug 20, 2026, 04:15 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 12m
    Started Aug 20, 2026, 02:13 PM UTC · Resolved Aug 20, 2026, 03:25 PM UTC
    Call TranscriptionConversation Intelligence
    Timeline · 5 updates
    • investigating · Aug 20, 2026, 02:13 PM UTC

      We are currently investigating this issue.

    • investigating · Aug 20, 2026, 02:17 PM UTC

      We are continuing to investigate this issue.

    • identified · Aug 20, 2026, 02:20 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 20, 2026, 02:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 20, 2026, 03:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full CallRail outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CallRail outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 32 components checked every 5 minutes
61incidents recorded
19last 12 months
6last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, SMS and MMS Provider Delays on January 29, 2026, ran for 23 hours. 4 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Call Transcription2
  • CallRail Web Application2
  • Conversation Intelligence2
  • Other Integrations2
  • Voice Assist2

Latest incidents

Outage history

Past 90 days · 6 incidents View full outage history →