CallRail incident

Issue Rendering the Call or Form Log on the CallRail iOS Mobile Application

Minor Resolved View vendor source →

CallRail experienced a minor incident on August 28, 2026 affecting iOS, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 02:49 PM UTC
Resolved
Aug 28, 2026, 07:59 PM UTC
Duration
5h 10m
Detected by Pingoru
Aug 28, 2026, 02:49 PM UTC

Affected components

iOS

Update timeline

  1. identified Aug 28, 2026, 02:49 PM UTC

    We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is working on a fix to resolve. The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.

  2. resolved Aug 28, 2026, 07:59 PM UTC

    This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.