BuildingLink Outage History

BuildingLink is up right now

There were 15 BuildingLink outages since February 4, 2026 totaling 1141h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.buildinglink.com

Minor April 20, 2026

Left Hand Navigation Loading Issue

Detected by Pingoru
Apr 20, 2026, 09:36 PM UTC
Resolved
Apr 21, 2026, 02:27 AM UTC
Duration
4h 51m
Affected: Management Portal
Timeline · 2 updates
  1. investigating Apr 20, 2026, 09:36 PM UTC

    We have received reports that the left hand navigation is not loading for some users. . Our team is actively investigating and will resolve this issue as soon as possible. INVESTIGATION EN COURS : Nous avons reçu des signalements indiquant que le menu de navigation de gauche ne se charge pas pour certains utilisateurs. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de que el panel de navegación izquierdo no se carga para algunos usuarios. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Apr 21, 2026, 02:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Service Interruption - Server Errors and Loading Issues

Detected by Pingoru
Apr 15, 2026, 02:11 PM UTC
Resolved
Apr 15, 2026, 02:31 PM UTC
Duration
19m
Affected: Management PortalResident Portal
Timeline · 3 updates
  1. investigating Apr 15, 2026, 02:11 PM UTC

    We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. monitoring Apr 15, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 9, 2026

Service Interruption

Detected by Pingoru
Apr 09, 2026, 08:00 PM UTC
Resolved
Apr 09, 2026, 08:11 PM UTC
Duration
11m
Affected: EmailManagement PortalResident Portal
Timeline · 2 updates
  1. investigating Apr 09, 2026, 08:00 PM UTC

    We have received reports of site performance issues resulting in Send Email not loading or showing errors. Our team is actively investigating and will resolve this issue as soon as possible. Nous avons reçu des signalements concernant des problèmes de performance du site entraînant le non-chargement de la fonction d’envoi d’e-mails ou l’affichage d’erreurs. Notre équipe enquête activement et résoudra ce problème dès que possible. Hemos recibido informes sobre problemas de rendimiento del sitio que provocan que la función de envío de correos electrónicos no se cargue o muestre errores. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Apr 09, 2026, 08:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Email Delays

Detected by Pingoru
Apr 08, 2026, 05:30 PM UTC
Resolved
Apr 08, 2026, 07:55 PM UTC
Duration
2h 24m
Affected: Email
Timeline · 4 updates
  1. investigating Apr 08, 2026, 05:30 PM UTC

    We are currently experiencing significant email delays. A large number of customers are being affected, however this is not site wide. Emails will be processed and sent. Please do not attempt to resend your email during this time. Our Development team is working to resolve the issue. Nous connaissons actuellement des retards importants dans l’envoi des e-mails. Un grand nombre de clients sont affectés, cependant cela ne concerne pas l’ensemble du site. Les e-mails seront traités et envoyés. Veuillez ne pas tenter de renvoyer votre e-mail pendant cette période. Notre équipe de développement travaille à résoudre le problème. Actualmente estamos experimentando retrasos significativos en el envío de correos electrónicos. Un gran número de clientes se están viendo afectados; sin embargo, esto no afecta a todo el sitio. Los correos serán procesados y enviados. Por favor, no intente reenviar su correo durante este tiempo. Nuestro equipo de desarrollo está trabajando para resolver el problema.

  2. identified Apr 08, 2026, 06:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 08, 2026, 07:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 08, 2026, 07:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 30, 2026

ConciergeLink - Service Interruption

Detected by Pingoru
Mar 30, 2026, 08:46 PM UTC
Resolved
Apr 08, 2026, 01:33 AM UTC
Duration
8d 4h
Affected: ConciergeLink
Timeline · 2 updates
  1. investigating Mar 30, 2026, 08:46 PM UTC

    We have received reports of site performance issues when attempting to access and Sync the ConciergeLink program. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements concernant des problèmes de performance du site entraînant des erreurs de serveur et/ou des pages qui ne se chargent pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido reportes de problemas de rendimiento del sitio que generan errores del servidor y/o impiden que algunas páginas se carguen. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Apr 08, 2026, 01:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Service Interruption - Front Desk Instructions Not Loading in Unit Overview

Detected by Pingoru
Mar 10, 2026, 02:02 PM UTC
Resolved
Mar 10, 2026, 04:02 PM UTC
Duration
2h
Affected: Management PortalResident Portal
Timeline · 2 updates
  1. investigating Mar 10, 2026, 02:02 PM UTC

    We have received reports of site performance issues resulting in Front Desk Instructions not loading in the unit overview. Our team is actively investigating and will resolve this issue as soon as possible. In the meantime, you can access Front Desk Instructions via Front Desk > Instructions. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site entraînant le non-chargement des instructions du Front Desk dans l’aperçu de l’unité. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. En attendant, vous pouvez accéder aux instructions du Front Desk via Front Desk > Instructions. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que están provocando que las instrucciones de Front Desk no se carguen en la vista general de la unidad. Nuestro equipo está investigando activamente este problema y lo resolverá lo antes posible. Mientras tanto, puede acceder a las instrucciones de Front Desk a través de Front Desk > Instructions.

  2. resolved Mar 10, 2026, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Service Interruption - Maintenance - Recurring Tasks Not Populating

Detected by Pingoru
Mar 09, 2026, 01:50 PM UTC
Resolved
Mar 10, 2026, 02:10 PM UTC
Duration
1d
Affected: Management PortalResident Portal
Timeline · 2 updates
  1. investigating Mar 09, 2026, 01:50 PM UTC

    We have received reports of site performance issues resulting in recurring tasks not populating maintenance requests. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements de problèmes de performance du site entraînant l’absence de création de demandes de maintenance à partir des tâches récurrentes. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que están causando que las tareas recurrentes no generen solicitudes de mantenimiento. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Mar 10, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Service Interruption - SMS Messages

Detected by Pingoru
Mar 04, 2026, 01:30 AM UTC
Resolved
Mar 04, 2026, 03:17 AM UTC
Duration
1h 46m
Affected: Management Portal
Timeline · 2 updates
  1. investigating Mar 04, 2026, 01:30 AM UTC

    We have received reports of SMS messages not sending as expected. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements indiquant que les messages SMS ne s’envoient pas comme prévu. Notre équipe est actuellement en cours d’investigation et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes de que los mensajes SMS no se están enviando como se espera. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Mar 04, 2026, 03:17 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor February 26, 2026

GEO Mobile App Sync

Detected by Pingoru
Feb 26, 2026, 06:59 PM UTC
Resolved
Mar 25, 2026, 03:30 PM UTC
Duration
26d 20h
Affected: Geo
Timeline · 2 updates
  1. investigating Feb 26, 2026, 06:59 PM UTC

    We have received reports that some users are experiencing intermittent syncing issues with the BuildingLink GEO App. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements indiquant que certains utilisateurs rencontrent des problèmes de synchronisation intermittents avec l’application BuildingLink GEO. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido reportes de que algunos usuarios están experimentando problemas intermitentes de sincronización con la aplicación BuildingLink GEO. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Mar 25, 2026, 03:30 PM UTC

    This incident has been resolved. If you are still experiencing any issues with syncing your GEO app, please try uninstalling and reinstalling the BuildingLink GEO app. RÉSOLU : Cet incident a été résolu. Si vous continuez à rencontrer des problèmes de synchronisation avec votre application GEO, veuillez essayer de désinstaller puis de réinstaller l’application BuildingLink GEO. RESUELTO: Este incidente ha sido resuelto. Si continúa experimentando problemas de sincronización con la aplicación GEO, le recomendamos desinstalar y volver a instalar la aplicación BuildingLink GEO.

Read the full incident report →

Minor February 24, 2026

Service Disruption Notice

Detected by Pingoru
Feb 24, 2026, 04:21 PM UTC
Resolved
Feb 24, 2026, 07:35 PM UTC
Duration
3h 13m
Affected: Management Portal
Timeline · 3 updates
  1. investigating Feb 24, 2026, 04:21 PM UTC

    We are currently experiencing service disruptions affecting various parts of our site due to an issue with Cloudflare, a third-party service provider. Our development team is actively investigating and monitoring the situation. We will provide updates as soon as more information becomes available. We appreciate your patience and understanding while we work to resolve this matter. Avis d’interruption de service Nous rencontrons actuellement des perturbations de service affectant différentes parties de notre site en raison d’un problème lié à Cloudflare, un fournisseur de services tiers. Notre équipe de développement enquête activement sur la situation et en assure le suivi. Nous publierons des mises à jour dès que de nouvelles informations seront disponibles. Nous vous remercions de votre patience et de votre compréhension pendant que nous travaillons à résoudre ce problème. Aviso de interrupción del servicio Actualmente estamos experimentando interrupciones del servicio que afectan varias partes de nuestro sitio debido a un problema con Cloudflare, un proveedor de servicios externo. Nuestro equipo de desarrollo está investigando y monitoreando activamente la situación. Proporcionaremos actualizaciones tan pronto como haya más información disponible. Agradecemos su paciencia y comprensión mientras trabajamos para resolver este problema.

  2. monitoring Feb 24, 2026, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 07:35 PM UTC

    This incident has been resolved. If you are still experiencing any residual interruptions, please try clearing the Cookies and Cache of your browser. If the problem persists, please reach out to our Support Team. RÉSOLU : Cet incident a été résolu. Si vous rencontrez encore des interruptions résiduelles, veuillez essayer de vider les cookies et le cache de votre navigateur. Si le problème persiste, veuillez contacter notre équipe d’assistance. RESUELTO: Este incidente ha sido resuelto. Si aún experimenta alguna interrupción residual, por favor intente borrar las cookies y la memoria caché de su navegador. Si el problema persiste, comuníquese con nuestro Equipo de Soporte.

Read the full incident report →

Major February 18, 2026

Left-Hand Panel not loading

Detected by Pingoru
Feb 18, 2026, 06:48 PM UTC
Resolved
Feb 18, 2026, 07:57 PM UTC
Duration
1h 8m
Affected: Management Portal
Timeline · 3 updates
  1. investigating Feb 18, 2026, 06:48 PM UTC

    We have received reports of site performance issues resulting in the left hand panel not loading for some users. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements concernant des problèmes de performance du site entraînant le non-chargement du panneau de navigation gauche pour certains utilisateurs. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais. INVESTIGANDO: Hemos recibido informes de problemas de rendimiento del sitio que provocan que el panel izquierdo no se cargue para algunos usuarios. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. monitoring Feb 18, 2026, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2026, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

Service Interruption - Slow Loading/Server Errors

Detected by Pingoru
Feb 17, 2026, 09:33 PM UTC
Resolved
Feb 17, 2026, 09:36 PM UTC
Duration
2m
Affected: Management PortalResident Portal
Timeline · 2 updates
  1. investigating Feb 17, 2026, 09:33 PM UTC

    We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Feb 17, 2026, 09:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 6, 2026

Issues with the sending of Maintenance emails

Detected by Pingoru
Feb 06, 2026, 01:12 AM UTC
Resolved
Feb 11, 2026, 05:10 PM UTC
Duration
5d 15h
Affected: EmailManagement Portal
Timeline · 2 updates
  1. identified Feb 06, 2026, 01:12 AM UTC

    We have identified and are currently working on issues related to the sending of Maintenance emails. Our team is working on restoring this functionality soon as possible. Hemos identificado y estamos trabajando actualmente en problemas relacionados con el envío de correos electrónicos de mantenimiento. Nuestro equipo está trabajando en ello para restablecer este servicio lo antes posible. Nous avons identifié et travaillons actuellement sur des problèmes liés à l’envoi des e-mails de maintenance. Notre équipe travaille à rétablir ce service dans les plus brefs délais.

  2. resolved Feb 11, 2026, 05:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Resident App (Android) and Custom App Sync Issue

Detected by Pingoru
Feb 04, 2026, 04:37 PM UTC
Resolved
Feb 09, 2026, 03:17 PM UTC
Duration
4d 22h
Affected: Resident
Timeline · 2 updates
  1. investigating Feb 04, 2026, 04:37 PM UTC

    We have received reports of some users experiencing syncing issues with Custom Apps and the BuildingLink Resident App for Android . Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements indiquant que certains utilisateurs rencontrent des problèmes de synchronisation avec les applications personnalisées et l’application Résident BuildingLink pour Android. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido reportes de que algunos usuarios están experimentando problemas de sincronización con las aplicaciones personalizadas y la aplicación para residentes de BuildingLink para Android. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. resolved Feb 09, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 4, 2026

Left Hand Navigation

Detected by Pingoru
Feb 04, 2026, 04:21 PM UTC
Resolved
Feb 04, 2026, 10:00 PM UTC
Duration
5h 38m
Affected: Management Portal
Timeline · 3 updates
  1. investigating Feb 04, 2026, 04:21 PM UTC

    We have received reports that the left hand navigation is not loading properly for some users. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D’INVESTIGATION : Nous avons reçu des signalements indiquant que le menu de navigation de gauche ne se charge pas correctement pour certains utilisateurs. Notre équipe enquête activement sur ce problème et le résoudra dès que possible. INVESTIGANDO: Hemos recibido reportes de que la navegación del lado izquierdo no se carga correctamente para algunos usuarios. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. monitoring Feb 04, 2026, 04:45 PM UTC

    A fix has ben implemented and we are monitoring the results SURVEILLANCE : Un correctif a été déployé et nous surveillons les résultats. MONITOREANDO: Se ha implementado una corrección y estamos monitoreando los resultados.

  3. resolved Feb 04, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Looking to track BuildingLink downtime and outages?

Pingoru polls BuildingLink's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when BuildingLink reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track BuildingLink alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring BuildingLink for free

5 free monitors · No credit card required