BuildingLink experienced a notice incident on July 28, 2026 affecting Management Portal and Resident Portal, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2026, 02:59 PM UTC
We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.
- monitoring Jul 28, 2026, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 28, 2026, 05:25 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 28, 2026, 05:26 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 28, 2026, 08:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 28, 2026, 08:49 PM UTC
This incident has been resolved.