BuildingLink incident

Service Interruption - Send Email

Minor Resolved View vendor source →

BuildingLink experienced a minor incident on October 14, 2026 affecting Management Portal, lasting 17h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 07:29 PM UTC
Resolved
Oct 15, 2026, 01:06 PM UTC
Duration
17h 36m
Detected by Pingoru
Oct 14, 2026, 07:29 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Oct 14, 2026, 07:29 PM UTC

    We have received reports of site performance issues in the Send Email module resulting in drafts not saving and emails not sending. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des signalements concernant des problèmes de performance du site dans le module d'envoi d'e-mails, entraînant l'impossibilité d'enregistrer les brouillons et d'envoyer les e-mails. Notre équipe enquête activement et résoudra ce problème dans les plus brefs délais. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento en el módulo de envío de correos electrónicos, lo que impide guardar borradores y enviar mensajes. Nuestro equipo está investigando activamente la situación y resolverá el problema lo antes posible.

  2. identified Oct 14, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 15, 2026, 01:06 PM UTC

    This incident has been resolved.