Builder Prime incident

App is currently experiencing widespread slowness

Minor Resolved View vendor source →

Builder Prime experienced a minor incident on September 15, 2025 affecting Web and Mobile Apps and API, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 04:45 PM UTC
Resolved
Sep 15, 2025, 05:16 PM UTC
Duration
30m
Detected by Pingoru
Sep 15, 2025, 04:45 PM UTC

Affected components

Web and Mobile AppsAPI

Update timeline

  1. investigating Sep 15, 2025, 04:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2025, 05:16 PM UTC

    This incident has been resolved.