Builder Prime incident

Email sending delays

Minor Resolved View vendor source →

Builder Prime experienced a minor incident on August 14, 2026 affecting Web and Mobile Apps, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 08:40 PM UTC
Resolved
Aug 14, 2026, 08:47 PM UTC
Duration
7m
Detected by Pingoru
Aug 14, 2026, 08:40 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Aug 14, 2026, 08:40 PM UTC

    Our email service provider is reporting some email sending delays. We are keeping a close watch on this and will switch to our backup provider if necessary.

  2. resolved Aug 14, 2026, 08:47 PM UTC

    This incident has been resolved.