Builder Prime experienced a major incident on October 14, 2025 affecting Email Delivery, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Oct 14, 2025, 01:22 PM UTC
We are currently investigating an issue regarding syncing emails via the Outlook integration. We will update here shortly when we have found the solution.
- resolved Oct 14, 2025, 02:21 PM UTC
This incident has been resolved.