Is Builder Prime down?

Last checked just now
Current status
Builder Prime is up

No incidents right now.

Official status page: https://builderprime.statuspage.io · Polled every 5 minutes · 19 components tracked

Builder Prime is operational right now. Last checked just now; the most recent incident resolved 9d ago.

Real-time Builder Prime status, recent outages, and incident history — pulled directly from Builder Prime's official status page at https://builderprime.statuspage.io every 5 minutes. Pingoru tracks 19 Builder Prime services and has captured 3 incidents in the last 90 days (99.79% uptime). Get email, Slack, Discord, or webhook alerts the moment Builder Prime reports a new incident — free for 5 monitors, no credit card.

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Builder Prime uptime 99.79% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 57m
    Started Jun 04, 2026, 10:42 PM UTC · Resolved Jun 05, 2026, 12:40 AM UTC
    Web and Mobile Apps
    Timeline · 3 updates
    • investigating · Jun 04, 2026, 10:42 PM UTC

      We are currently experiencing an issue with our upstream email service provider where emails are sending slowly or failing to send. We are working with our provider to identify the problem, understand timeline for resolution, and consider workarounds that we have control over.

    • identified · Jun 04, 2026, 10:52 PM UTC

      We have switched to our backup email provider. Outbound emails will be sent from the mail.builderprime.com domain. All replies will work as expected.

    • resolved · Jun 05, 2026, 12:40 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 50m
    Started May 18, 2026, 01:39 PM UTC · Resolved May 18, 2026, 03:29 PM UTC
    Xodo Sign eSignature Integration
    Timeline · 4 updates
    • investigating · May 18, 2026, 01:39 PM UTC

      We are investigating degraded performance from our e-signature provider. We will update once we've identified the issue.

    • investigating · May 18, 2026, 02:27 PM UTC

      The issue is impacting only sending new documents for signature. Existing documents previously sent for esignature appear to be working normally. We are working directly with our service provider to identify the issue.

    • identified · May 18, 2026, 02:53 PM UTC

      We've failed over to our backup service provider so that new documents can still be sent for signature. In the meantime, our primary service provider has confirmed they found the issue and are working on resolving it now. Once we confirm it is resolved, we will switch back to our primary service.

    • resolved · May 18, 2026, 03:29 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 8h 50m
    Started Apr 24, 2026, 06:46 PM UTC · Resolved Apr 25, 2026, 03:36 AM UTC
    Web and Mobile Apps
    Timeline · 3 updates
    • investigating · Apr 24, 2026, 06:46 PM UTC

      We are currently experiencing degraded performance with our Outlook integration.

    • monitoring · Apr 24, 2026, 06:53 PM UTC

      Microsoft is currently experiencing Outlook issues that are affecting our integration. We are tracking their progress and will provide updates as they become available.

    • resolved · Apr 25, 2026, 03:36 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →