Builder Prime incident

Application is down

Critical Resolved View vendor source →

Builder Prime experienced a critical incident on October 2, 2025 affecting Web and Mobile Apps, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 10:10 PM UTC
Resolved
Oct 02, 2025, 10:15 PM UTC
Duration
4m
Detected by Pingoru
Oct 02, 2025, 10:10 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Oct 02, 2025, 10:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 02, 2025, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 10:15 PM UTC

    This incident has been resolved.