Bugfender Outage History

Bugfender is up right now

Bugfender had 10 outages in the last 2 years totaling 42h 26m of downtime — averaging 0.4 incidents per month.

There were 10 Bugfender outages since August 8, 2025 totaling 42h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bugfender.com

Major July 12, 2026

Partial service disruption (datacenter maintenance)

Detected by Pingoru
Jul 12, 2026, 11:22 AM UTC
Resolved
Jul 12, 2026, 12:24 PM UTC
Duration
1h 1m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 2 updates
  1. monitoring Jul 12, 2026, 11:22 AM UTC

    We’re seeing partial service unavailability due to a security update at our datacenter provider. Some of Bugfender's services may fail or be slower than usual. We’re monitoring and expect full recovery shortly.

  2. resolved Jul 12, 2026, 12:24 PM UTC

    The datacenter security maintenance is complete and our services are operating normally again. If you still see issues, contact support.

Read the full incident report →

Critical May 29, 2026

Service Outage

Detected by Pingoru
May 29, 2026, 07:11 AM UTC
Resolved
May 29, 2026, 07:46 AM UTC
Duration
35m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 4 updates
  1. investigating May 29, 2026, 07:11 AM UTC

    We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.

  2. investigating May 29, 2026, 07:12 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 29, 2026, 07:19 AM UTC

    The incident is resolved and we are now monitoring the system.

  4. resolved May 29, 2026, 07:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 29, 2026

Dashboard and API are unavailable

Detected by Pingoru
May 29, 2026, 05:45 AM UTC
Resolved
May 29, 2026, 05:54 AM UTC
Duration
9m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 3 updates
  1. investigating May 29, 2026, 05:45 AM UTC

    We're experiencing an outage and are currently looking into the issue.

  2. identified May 29, 2026, 05:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 29, 2026, 05:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 29, 2026

Log Processing Delay

Detected by Pingoru
Apr 29, 2026, 10:21 AM UTC
Resolved
Apr 29, 2026, 11:46 AM UTC
Duration
1h 24m
Affected: Log ingestion API
Timeline · 4 updates
  1. investigating Apr 29, 2026, 10:21 AM UTC

    Our log processing infrastructure is running behind which is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, and we're working to process them as soon as possible.

  2. identified Apr 29, 2026, 10:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 11:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 23, 2026

Log processing is experiencing issues

Detected by Pingoru
Mar 23, 2026, 12:08 PM UTC
Resolved
Mar 23, 2026, 12:51 PM UTC
Duration
42m
Affected: Log ingestion API
Timeline · 2 updates
  1. investigating Mar 23, 2026, 12:08 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 23, 2026, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 20, 2026

Bugfender dashboard not accesible

Detected by Pingoru
Mar 20, 2026, 07:31 AM UTC
Resolved
Mar 20, 2026, 07:37 PM UTC
Duration
12h 5m
Affected: Web dashboard (dashboard.bugfender.com)Log ingestion API
Timeline · 6 updates
  1. investigating Mar 20, 2026, 07:31 AM UTC

    We are currently investigating this issue, log ingestion seems to be working fine.

  2. identified Mar 20, 2026, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Mar 20, 2026, 09:39 AM UTC

    The engineers are still working to understand and fix the problem. Log ingestion has been paused for a few minutes to allow the servers to stabilize.

  4. identified Mar 20, 2026, 10:15 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 20, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 20, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 16, 2026

We are experiencing some API processing delays

Detected by Pingoru
Feb 16, 2026, 06:12 AM UTC
Resolved
Feb 16, 2026, 07:56 AM UTC
Duration
1h 43m
Affected: Log ingestion API
Timeline · 3 updates
  1. investigating Feb 16, 2026, 06:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 07:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 07:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 12, 2026

Degraded device processing

Detected by Pingoru
Feb 12, 2026, 09:45 PM UTC
Resolved
Feb 13, 2026, 10:03 AM UTC
Duration
12h 17m
Affected: Log ingestion API
Timeline · 7 updates
  1. investigating Feb 12, 2026, 09:45 PM UTC

    We are currently investigating an issue affecting a subset of devices that appear to be missing some data. Our team is analyzing the root cause and assessing the impact. We will provide further updates as soon as we have more information.

  2. identified Feb 12, 2026, 10:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 12, 2026, 11:39 PM UTC

    We are currently investigating this issue.

  5. monitoring Feb 13, 2026, 12:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Feb 13, 2026, 01:00 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 13, 2026, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 2, 2025

Public website outage

Detected by Pingoru
Dec 02, 2025, 10:08 AM UTC
Resolved
Dec 02, 2025, 07:01 PM UTC
Duration
8h 53m
Affected: Public website (bugfender.com)
Timeline · 3 updates
  1. investigating Dec 02, 2025, 10:08 AM UTC

    We’re currently experiencing some outages on our main public website. The team is working to identify the root cause and restore services as quickly as possible. No other services are affected, log ingestion and dashboard are working without any interruption or problems.

  2. investigating Dec 02, 2025, 11:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 02, 2025, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 6, 2025

Elevated API Errors

Detected by Pingoru
Nov 06, 2025, 05:02 PM UTC
Resolved
Nov 06, 2025, 08:34 PM UTC
Duration
3h 32m
Affected: Log ingestion API
Timeline · 4 updates
  1. investigating Nov 06, 2025, 05:02 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Nov 06, 2025, 05:15 PM UTC

    We keep investigating the root cause of the errors, meanwhile the API is working but log processing can be somewhat delayed

  3. monitoring Nov 06, 2025, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →