Brevo incident

Multiple Services Impacted

Resolved after 42 minutes, affecting Contacts and Workflows and 1 more, on July 5, 2026.

resolved Jul 05, 2026, 05:31 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
Jul 05, 2026, 04:48 PM UTC
Resolved
Jul 05, 2026, 05:31 PM UTC
Duration
42m
Detected by Pingoru
Jul 05, 2026, 04:48 PM UTC

Affected components

ContactsWorkflowsSMS CampaignsTransactional SMSIntegrations

Update timeline

  1. investigating Jul 05, 2026, 04:48 PM UTC

    We’ve detected an issue affecting operations related to contacts, and as a result, some cutomers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. identified Jul 05, 2026, 05:04 PM UTC

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. monitoring Jul 05, 2026, 05:19 PM UTC

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  4. resolved Jul 05, 2026, 05:31 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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