Brandwatch incident

Consumer Research - Platform not loading

Ongoing since 12:42 PM UTC, affecting Consumer Research Application.

identified Nov 10, 2026, 12:42 PM UTC

We are currently experiencing a platform outage affecting access to Brandwatch Consumer Research. Users may be unable to log in. Our Engineering team is actively working to resolve the issue and restore service as quickly as possible. We apologise for the inconvenience and will share further updates as soon as available. Thank you for your patience and understanding.

Started
Nov 10, 2026, 12:42 PM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
Nov 10, 2026, 12:42 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. identified Nov 10, 2026, 12:42 PM UTC

    We are currently experiencing a platform outage affecting access to Brandwatch Consumer Research. Users may be unable to log in. Our Engineering team is actively working to resolve the issue and restore service as quickly as possible. We apologise for the inconvenience and will share further updates as soon as available. Thank you for your patience and understanding.

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