Brandwatch incident

Consumer Research - Platform Loading Issues

Ongoing since 04:22 PM UTC, affecting Consumer Research Application and Listen.

monitoring Oct 29, 2026, 04:53 PM UTC

A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.

Started
Oct 29, 2026, 04:22 PM UTC
Resolved
Ongoing
Duration
● 48m
Detected by Pingoru
Oct 29, 2026, 04:22 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating Oct 29, 2026, 04:22 PM UTC

    We’re currently experiencing an issue with the Consumer Research platform loading. Users may experience difficulty accessing the platform, and our Engineering team is investigating the cause.

  2. monitoring Oct 29, 2026, 04:53 PM UTC

    A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.

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