Boulevard experienced a major incident on August 1, 2025 affecting Dashboard, lasting 7h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2025, 03:17 PM UTC
We are currently investigating an issue with delayed Membership Renewals. We will provide an update as soon as possible.
- identified Aug 01, 2025, 05:17 PM UTC
The issue has been identified and our team is working on a potential fix for the issue.
- monitoring Aug 01, 2025, 06:29 PM UTC
Most membership renewals have now processed for customers. Our team is actively monitoring to make sure all customers have finished processing membership renewals.
- monitoring Aug 01, 2025, 09:46 PM UTC
All membership renewals have been processed for customers. Our team is continuing to monitor the membership renewals that took place today.
- resolved Aug 01, 2025, 11:02 PM UTC
This incident has been resolved and all membership renewals have processed. We apologize for any inconvenience that has been caused.