Unable to Login into Dashboard

Update timeline

1. investigating Feb 10, 2026, 03:12 PM UTC

   We are experiencing an issue where some customers are unable to login into the Dashboard. Customers who are logged in are experiencing slowness, but are able to access the Dashboard. We are currently investigating and will provide an update as soon as possible.

2. investigating Feb 10, 2026, 04:34 PM UTC

   We’re actively investigating reports of failed logins and degraded dashboard performance and working to restore full functionality. We’ll provide further updates as soon as possible.

3. investigating Feb 10, 2026, 06:01 PM UTC

   Investigation into the issue affecting logins and dashboard performance is ongoing. Our team continues to work toward restoring full functionality. We will provide another update as soon as possible.

4. investigating Feb 10, 2026, 07:37 PM UTC

   We continue to actively investigate the issue impacting logins and dashboard performance. We will provide another update as soon as possible.

5. investigating Feb 10, 2026, 07:52 PM UTC

   Boulevard is restarting services across our infrastructure while we resolve the incident. During this process, services will be unavailable.

6. investigating Feb 10, 2026, 08:01 PM UTC

   As we continue our work to correct this issue impacting logins and dashboard performance, we are starting to restore services. If you are continuing to see the maintenance page, please close and reopen your browser.

7. investigating Feb 10, 2026, 09:52 PM UTC

   We continue to experience an issue impacting several platform functions, including logins, online booking, and dashboard performance. Our teams are actively investigating and working to restore full functionality as quickly as possible.

8. investigating Feb 10, 2026, 11:57 PM UTC

   Some platform features such as logins, online booking, and dashboards remain impacted by an ongoing issue. Our team continues to investigate. We will provide another update as soon more information becomes available.

9. monitoring Feb 11, 2026, 02:14 AM UTC

   Service has been restored and is operating normally. We are closely monitoring while we investigate the root cause. This evening, we are rolling out several configuration changes to reduce the risk of recurrence. We will share additional details in a follow-up status update once the investigation is complete.

10. resolved Feb 11, 2026, 06:15 AM UTC

    Service has been restored and remains stable. We have seen no further issues since our last status page update. We will continue close monitoring as we complete our root cause investigation. Customers should not experience any issues at this time.