Boulevard incident

Intermittent Issues with the Duo

Notice Resolved View vendor source →

Boulevard experienced a notice incident on November 25, 2025 affecting Dashboard and Duo App, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 08:40 PM UTC
Resolved
Nov 25, 2025, 10:48 PM UTC
Duration
2h 8m
Detected by Pingoru
Nov 25, 2025, 08:40 PM UTC

Affected components

DashboardDuo App

Update timeline

  1. investigating Nov 25, 2025, 08:40 PM UTC

    We are aware that some customers are experiencing issues with payment processing at checkout with the duo. We are actively investigating this issue and will provide another update within the next hour.

  2. resolved Nov 25, 2025, 10:48 PM UTC

    The duo should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues.