Boulevard experienced a major incident on May 8, 2026 affecting Dashboard, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 03:20 AM UTC
We are aware that some customers are experiencing reporting and dashboard slowness or failures to load. This is due to an issue currently affecting Amazon Web Services. We are actively monitoring the situation and working to restore normal performance. We will provide further updates as soon as possible.
- monitoring May 08, 2026, 03:23 AM UTC
We have taken steps to mitigate the issue affecting reporting and dashboard performance, and customers should begin seeing improved load times. Our team is continuing to monitor performance closely and will provide another update once we confirm the issue is fully resolved.
- resolved May 08, 2026, 03:47 AM UTC
The issue affecting reporting and dashboard performance has been resolved, and services are now operating normally. We apologize for any inconvenience.